The blog is about dealing with the back office of the brokerage company I trade with. This story happened today. Todays trading session has closed and I just made a telephone call to them just after the market closed to voice a complaint over how I feel I got short changed. Here are my background notes. 1) It involves trading the 370 Boeing Puts that expire at the end of this week. I bought in at 10:08:34 a.m. and sold out at 2:59:38 p.m. I was stuck in this position longer than I had hoped. I got lucky and did O.K., however that is not the point. 2) Here are my two "in-and-out" tickets. Two contracts in at 10:08 a.m. at $163.00 each and two contracts out then "at-market" for $365.00 each at 2:59.38 p.m.
Now here is Boeing's one day chart. It dropped precipitously from 2:59:00 p.m.to 3:00:p.m. I just happened to be watching it at the exact time of the crash.
That's when news came out that the "FAA opens Now a Boeing Inquiry over 787 inspections". What wonderful news for me! 3) So my fill once again was for $365.00 on each of my two contracts at 2:59.38 p.m. 4) How do you check to see what the options were trading at at the exact time of my sell "at-market" order? Off I went to Yahoo Finance and this is what I was able to discover.
It looks like at 2:59 p.m. they were trading for $450.00 and when I was looking at the screen seconds before I placed the order the bid was for more than that but I can't prove it. Bid $475.00 and ask $550.00 stands out in my mind. What I do know is the following. My fill as shown on the ticket was closer to 3:00 p.m. than it was to 2:59:00 p.m..
The readout at 3:00:00 p.m., courtesy once again of Yahoo Finance. It shows these options trading at $670.00. 4) The fellow I spoke said they would do an inquiry and get back to me within 1-3 working days. I hate to say it but I am not very hopeful. ** The expected call in from the brokerage office on the following morning. They said, they have checked around and the two trades prior to mine where at $239.00 and $280.00. They checked a Bloomberg tape and something else. I asked for ten free trades. They said no. Sometimes in life you just have to let things slide. Welcome to swimming in a sea of sharks.
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